FAQ

All sales of products are final and can not be exchanged or returned for money, but in some instances may be exchanged for sizing issue.

The estimated shipping speed for orders is 3-5 business days within the United States.

A: If you encounter any issues downloading your digital product immediately after purchase on MHWCREATIONS.COM, first ensure that you are logged into your account and check your email for the confirmation and download link. Sometimes, download links can be delayed due to server issues or email filters. If you still cannot access your digital product, please follow these steps: 1. Check Your Spam/Junk Folder: Occasionally, the email with the download link may be mistakenly filtered into your spam or junk folder. 2. Retry Download: Log into your MHWCREATIONS.COM account and navigate to the "My Purchases" section or the order history to see if the download link is available there. 3. Internet Connection: Verify that your internet connection is stable and strong. 4. Contact Customer Support: If the issue persists, reach out to our customer support team at support@mhwcreations.com with your order number and a brief description of the problem. Our team will assist you promptly to ensure you receive your digital product without further delay. At MHWCREATIONS.COM, we aspire to lift you higher with our inspirational content, and your satisfaction is our priority. Thank you for your patience and understanding.